Who we are
Our website address is: https://sovmer.se.
What personal data we collect and why we collect it
Contact form
We have a form on our website that you can fill in to contact us and send us a message. Here you can ask questions about the range or leave feedback about the website or a product. We keep this data for future development and improvement of the website/product, as well as the development of new products. When visitors leave comments on the site, we collect the information displayed in the comment form as well as the visitor’s IP address and user agent string to help detect spam messages. An anonymized string created from your email address (also known as a hash value) may be sent to the Gravatar service to determine if you are registered there. The privacy policy for the Gravatar service is available at https://automattic.com/privacy/. Once your comment has been approved, your profile picture will be publicly displayed along with your comment. You can also volunteer to be one of our featured Satisfied Customers (see Customers tell us, on the first page). In that case, we will keep your contact details for up to 1 year, unless you choose to withdraw your consent earlier. However, we keep personal data where required by law.
Cookie files
If you leave a comment on our website, you can choose to save your name, email address and website address in cookie files. This is for your convenience, so that you do not have to fill in these details again the next time you write a comment. These cookie files are valid for one year. If you have an account and log in to this website, we will create a temporary cookie file to check if your browser accepts cookie files. This cookie file contains no personally identifiable information and disappears when you close your browser. In addition, when you log in, we will create several cookie files to store information about your login and your screen layout choices. Login cookies are valid for two days and layout selection cookies are valid for one year. If you check the “Remember me” box, your cookie will remain for two weeks. If you log out of your account, the login cookies will be deleted.
Embedded content from other websites
Articles on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website. Some of the third-party websites we work with are Google and Facebook. These websites may collect data about you, use cookie files, embed additional third-party tracking, and monitor your interaction with said embedded content, including tracking your interaction with this embedded content if you have an account and are logged into the website in question.
Analysis
Information about buyers’ gender and age, choice of product, as well as any comments; will be analyzed by those responsible for marketing and product development, and form the basis for future development of products and marketing campaigns.
Who we share your data with
We do not share your data with anyone else. However, we cooperate with third-party websites, such as Google and Facebook, where we post information about products and promotions. These websites may collect data about you, use cookie files, embed additional third-party tracking, and monitor your interaction with said embedded content, including tracking your interaction with this embedded content if you have an account and are logged into the website in question.
How long we keep your data
If you write a comment, the comment and its metadata will be saved indefinitely. If you order a product, we keep your contact details for up to 1 year. We clean our records in accordance with current regulations. However, we keep personal data where required by law.
What rights you have over your data
If you have ordered a product or have written any comments on this website, you can request an export file of the personal data we hold about you, including any information you have given us. You can also request that we delete any personal data we hold about you. This does not include any data that we are obliged to keep for administrative, legal or security purposes.
Where we send your data
Comments from visitors may be checked via an automated spam detection service.
Your contact details
We keep your contact details for up to 1 year, unless you request that we delete all personal data we hold about you.We purge our records in accordance with current regulations. However, we keep personal data where required by law.
Further information
Credit information
If you pay directly by credit card, no credit check is carried out on the website. If you choose to pay by invoice, the usual credit check takes place before the purchase goes through / is approved in Sovmer.se’s webshop. The credit check is automatic, no specific credit request is registered. For invoice purchases to be approved for you as a private individual, you must not have any registered payment defaults and your declared annual income must reach a certain level. The credit information is handled by Klarna.
How we protect your information
Our sites use SSL to secure our sites. We encrypt all the data we collect, and audit our partners to make sure they comply with GDPR rules.
What procedures we have in place to avoid data leaks
We encrypt all the data we collect.
From which third parties we receive data
In the event of a credit report, we receive data from Klarna, which handles the credit report. The data they communicate to us is whether you are accepted as a billing customer or not.
What automated decision-making and/or profiling we do with our user data
When you place an order, a customer image is created in our register. You will be given a customer number that you can use for your next purchase.